Tips for Effective Testimony at Public Hearings

The Livable Communities Coalition with assistance from 1000 Friends of Washington wrote the following suggestions for providing effective testimony before planning commissions, city councils, and county councils and county commissions. It is important to remember that your city or county wants to hear from you. That is the whole purpose of public hearings and other methods of public involvement. Help out your city or county by participating in the Public Process!

 

        Arrive early. If you do not wish to wait, be sure to show up at least a half hour early in order to sign up to testify for contentious issues. If you do not arrive early, it may be a long wait if it’s a contentious issue. Also, often the news media, especially TV or radio reporters, is present only for the first 20 minutes of the hearing – if you want to get your message out, sign up early.

        Prepare. Usually there is a three-minute time limit. Prepare your presentation to include two or three key points. Practice or role-play your testimony.

        Identify yourself. Begin by giving your name. Usually you must state your full address. If you are testifying for a group, state the name of the organization or group, briefly describe the group’s mission, and state how many members it has. Remember, that you have the most flexibility if you testify both on your own behalf and for your group.

        Clearly state your position. Give a clear and concise description of your position on the issue, comprehensive plan amendment, or development regulation amendment.

        Speak from your own experience, either personal or from your work. Talk about how the policy in question affects you and people like you. Use your own words. Do not use unfamiliar terms. Formulated testimony is not as impressive and eloquent as speaking in your own words. Describe or show through pictures how the issue affects you. If you are going to use photographs or a power point presentation and do not want to hand out copies, check in advance on what kind of audio-visual equipment will be available for use in the hearing room. While some hearing rooms have overhead projectors or LCD projectors available for your use, many do not. Check with staff in advance so you will not be surprised.

 

You do not need to be an expert to testify. Your experience and your informed opinions can be persuasive. Do be well informed and well organized.

 

        Stick to the facts. Offer clear and well-documented comments. Make sure that what you state as fact is correct and, as appropriate, take care to distinguish opinion and interpretation from uncontestable information. If you have the time to back up your information with citations to reliable sources, you can help counter the perception that activists speak out on these issues based solely on emotion. Try to use sources that your audience will consider authoritative. By making your comments clear, specific and on-point, you help to assure that decision makers will be required to give your concerns serious consideration and, at the very least, prepare responses that speaks directly to your issues. It is best if you can provide copies of the sources of your facts to the decision makers.

        Don’t read your testimony. The committee or council will listen to you and appreciate your testimony more if you tell it from the heart and not from a script. Your oral testimony does not have to be exactly the same as your written testimony. You are more likely to be listened to and quoted in the news if you don’t have your head buried in a page.

        Prepare written testimony, if you have time. Bring enough copies to distribute to all members of the Planning Commission, City Council, or County Council or Commission; key staff; and the media. At the top of the page, put your name, your organization (if any) and how to get in touch with you. Putting your points “in the record” can be critical, if you eventually need to appeal to a higher authority to overturn an unfavorable decision. Also, if you want data or a report to be part of the record, you should submit a copy with your testimony. Otherwise, it may not be available if you decided to appeal.

        Request action. State exactly what you would like the Planning Commission, City Council, or County Council or Commission to do.

        Don’t just ask questions. Testimony that consists primarily of asking questions is ineffective. The purpose of a public hearing is to hear your comments. It is OK to ask a question, but it is better to ask staff the questions before the hearing.

        Offer solutions. Whether speaking to a specific or general approach to an issue, solutions or feasible alternatives are always well received.

        Be respectful and courteous. Never blame anyone or make accusatory remarks.

        Stay within the time limit. Time your testimony so that it will fit within the time limits. If you have a lot more to say, include it in your written testimony or ask someone else in your group to work it into his or her testimony. In case time runs out on you before you have a chance to finish your remarks, be sure to have a point that you can skip to in summation – the point you want to leave them with.

        Thank the Decision-Maker(s). Close your presentation by thanking the committee or council.

        Offer to answer any questions. It is usually acceptable for legislators to interrupt the presenter to ask questions. Answer the questions and return to where you left off in your testimony. Be sure to answer questions honestly. If you do not know the answer, say so. If possible, defer the question to another testifier who may have the information.

        Listen to other testimony. Try not repeat exactly what a previous speaker has presented – this is why speaking from your own experience is so effective, because your experience is likely to be somewhat different.

        Make notes on what your opponents say at the hearing, so that you can be ready to rebut their arguments or double-check their information for errors and inconsistencies.

        Do Not Be Alarmed if You Are Sworn in before You Are Allowed to Testify.  If you are testifying on a site specific or quasi-judicial decision or a permit application, you will most likely be required to swear or affirm that what you say is true.  In some cities and counties, speakers are sworn before testifying on legislative actions, such as comprehensive plan amendments or area wide rezones.  The purpose behind these requirements is not that the decision-makers distrust you; rather they are trying to emphasize the importance of the occasion.  Just speak to what you know and you will be fine.

 

Information in this document drew in part on the following sources:

http://www.1000friends.org/

http://www.livablecoalition.org/

http://www.salmonactivist.org/